Jacksonville Customer Service Representative
Customer Service Representative
Jacksonville Candidates only (We are considering local candidates only)
Join the HC Brands Family!
HC Brands is a fast growing, 60-year-old e-commerce Company with a start-up feel. We offer a user-friendly, online shopping experience and direct customer service contact with our team. We're dedicated to ensuring our customers have the best experience from beginning to end. Our team is committed to a positive and encouraging environment, and we are looking for driven and eager team members who have a strong passion for providing excellent service to join the HC Brands family.
Open Positions at our Jacksonville Campus:Who we are looking for:
- Deliver service with a smile and have fun helping others
- Provide accurate and valid information while maintaining efficiency
- Enter customized orders into production software systems
- Maintain a thorough knowledge of the products, services and systemsused by the company
- Remain resourceful, creative and innovative while following set guidelines and procedures
- Demonstrate a continuous commitment to process and personal improvement
- Remain flexible to perform other job-related duties and responsibilities as may be assigned
- High school diploma
- Ability to produce high volumes of work while multi-tasking
- Ability to type 35+ WPM and good computer navigation skills
- Fast learner with strong attention to detail
- Strong time management skills
- Self-motivated and challenges the status quo
- Great interpersonal skills and demonstrated ability to defuse conflict
- Previous customer service experience preferred but not required
- Graphics experience with Corel, Illustrator, Photoshop or other similar application preferred but not required
Why join the HC Brands team?
- Fantastic compensation and benefits package.
- Passionate people who love to work here!
- Company events such as baseball games, bowling nights and many more.
- Volunteer opportunities to give back to the community.
- Numerous opportunities for career growth and promotion within the company.
- Every team member can submit creative ideas that has an impact on the business.