Jacksonville Customer Service Representative

Customer Service Representative


Join the HC Brands Family!

HC Brands is a fast growing, 60-year-old e-commerce Company with a start-up feel. We offer a user-friendly, online shopping experience and direct customer service contact with our team. We're dedicated to ensuring our customers have the best experience from beginning to end. Our team is committed to a positive and encouraging environment, and we are looking for driven and eager team members who have a strong passion for providing excellent service to join the HC Brands family.


Who we are looking for:

  • Deliver service with a smile and have fun helping others
  • Provide accurate and valid information while maintaining efficiency
  • Enter customized orders into production software systems
  • Maintain a thorough knowledge of the products, services and systemsused by the company
  • Remain resourceful, creative and innovative while following set guidelines and procedures
  • Demonstrate a continuous commitment to process and personal improvement
  • Remain flexible to perform other job-related duties and responsibilities as may be assigned
  •  High school diploma
  • Ability to produce high volumes of work while multi-tasking
  • Ability to type 35+ WPM and good computer navigation skills
  • Fast learner with strong attention to detail
  • Strong time management skills
  • Self-motivated and challenges the status quo
  • Great interpersonal skills and demonstrated ability to defuse conflict
  • Previous customer service experience preferred but not required
  • Graphics experience with Corel, Illustrator, Photoshop or other similar application preferred but not required


Why join the “Holmie” team?

  • Fantastic compensation and benefits package.
  • Passionate people who love to work here!
  • Company events such as baseball games, bowling nights and many more.
  • Volunteer opportunities to give back to the community.
  • Numerous opportunities for career growth and promotion within the company.
  • Every team member can submit creative ideas that has an impact on the business.


Click here to apply for this position.