UX Product Manager

Come Join the HC Brands Family!

Superstars are easy to spot. They're bright, dynamic, and passionate. They don't settle for good enough, they demand excellence both of themselves and others. And at HC Brands, superstars are the norm, not the exception.

At HC Brands, we are passionate about leveraging technology to drive growth and efficiencies. Here you will work in an exciting fast-paced environment building innovative solutions for our customers. You will work closely with all areas of the business from marketing to production applying the latest advances in technologies. Work in an open source environment with friendly, knowledgeable and passionate coworkers. We are an entrepreneurial business with a cool, high-tech atmosphere, and freedom to experiment. We are looking for someone who has a passion for delivery and getting projects across the line.

Finding the perfect candidate for this role is important to us. We are accepting applications from candidates in the Jacksonville, Salem, and Austin areas. Please note this position would require up to 50% travel time between our different locations.

What does a UX Product Manager do?

• There are four primary functions within this role:
• Design online, innovative shopping experiences
• Test and analyze customer behavior to better understand how to optimize the experience
• Researches industry trends and behaviors and recommends new features and functionality
• Develop and administer reports to help understand site performance to end users and stakeholders

Responsibilities:

•  Design web pages, including layouts, iconography, CTA's and navigation
• Define best practices and standards for how the site looks, feels, and flows
• Creates, wireframes, proof of concepts and prototypes to demonstrate future enhancements for stakeholders and end users 
• Seamless experience across all shopping form factors (e.g. mobile, desktop, tablet)
• Researches industry trends and behaviors and recommends new features and functionality 
• Performs rountine multi-variate tests to understand and identify opportunities to improve shopping performance
• Analyzes click path data to identify opportunities to improve on site behavior and conversions 
• Leverages tools (heatmaps, a/b testing, site analytics, focus groups) and data to improve user shopping experience 
• Facilitates design sessions with stakeholders and end users; acts as the integrator between tech and business
• Develops and administers reports to help understand the site performance to end users and stakeholders 

Skills:

• A seasoned ecommerce individual who has experience creating high performing, well shopped websites
• An analytical thinker who creates, analyzes and uses data to improve shopping behaviors
• An individual who is able to identify industry trends and opportunities in ecommerce and tailor them our business
• Someone who can inherently see “store flow” and put pen to paper 
• Someone who can communicate well between business and tech (including creative thinkers vs. logical thinkers)
• An individual who can set and adhere to basic standards, and not sacrifice best practices for “cool and innovative’
• Someone who thinks outside of the box and will try/test new ideas
• An individual who thinks about the customers experience first

Qualifications:

• Bachelor's Degree in Marketing, Information Technology or Business Administration 
• 3+ years of experience as website user experience practitioner in an ecommerce environment
• Expertise in information architecture, high-fidelity functional prototypes, wireframing, user testing, web analytics, and the respective tools used for those
• 2+ years working with multivariate testing tools (e.g. Optimizely, VWO, hotjar, etc.)
• Proven experience using analytical tools such as Google Analytics and Omniture
• Proficient in HTML and CSS
• Critical thinking and exceptional problem-solving skills 
• Proactive, resourceful and highly motivated with good communication skills 
• Capable of organizing and presenting highly technical concepts to various stakeholders 
• Ability to balance multiple projects in an organized manner 
• Ability to work independently and in team environments 

 Why join the “Holmie” team?

• Fantastic compensation and benefits package.
• Passionate people who love to work here!
• Company events such as baseball games, bowling nights and many more.
• Volunteer opportunities to give back to the community.
• Numerous opportunities for career growth and promotion within the company.
• Every team member can submit creative ideas that has an impact on the business.

Click here to apply for this position.