This privacy policy sets out how HolmesCustom.com uses and protects any information that you give HolmesCustom.com when you use this website. HolmesCustom.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. HolmesCustom.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Your Personal Information

We do not collect personal information when you visit our web site unless you complete a contact form or are an existing customer.

Our contact forms request your name (and/or business name), phone number, and e-mail address. This data is collected so that we may respond to your inquiries.

We will not disclose your personal information to any person or business who is not an employee or agent of HolmesCustom.com. We may use your personal information to contact you as needed for business purposes, including but not limited to, soliciting feedback about our website, products, and services. We may also contact you to provide customer support, announce new services, or with requests for general information. We honor all requests for removal from any of our e-mail lists.

We may share broad demographic or other information about our members with partner companies while withholding your personal identification.

We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.

Demographic Information

We may use user information, including Personal Information, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you.

Newsletters and Product Notification Opt In/Out

We periodically send newsletters and/or new product updates and notifications. Visitors to our website may choose to receive these e-mails. Customers receiving e-mails can opt out in order to prevent receiving future e-mails of this nature. This option is provided at the bottom of every e-mail. We respect your right to decline and have made the process of opting out as easy as possible. Opting out of the newsletters does not remove you from our contact database and you may still receive invoices or emergency website notifications via e-mail.

How We Use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Limitations of this Privacy Policy

HolmesCustom.com takes all reasonable care to protect your information; however, there can be exceptions to this policy whereby we are required to release information about you. Some possible reasons for exception to this policy include but are not limited to, government and court order requests. In the event such a situation arises, you authorize HolmesCustom.com to disclose any content or information about you to law enforcement or other government officials as HolmesCustom.com deems necessary or appropriate.

Outside Source Content and Material

HolmesCustom.com is not responsible for the privacy practices or the content of websites which we may provide links to.

Collection Consent

By using our website, you consent to HolmesCustom.com collecting and using this information.

List of Cookes We May Collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.

 

Changes To This Policy

Any future privacy policy changes will be posted on this page to keep you aware of the information we collect, how we use it, and under what circumstances we disclose it.