Shipping & Delivery

Most orders are processed and shipped within one business day. Please allow up to 3 business days for complicated or large orders. We ship from Jacksonville, Florida, Monday through Friday. We offer free shipping on orders over $49 that are shipped to an address in the continental United States. Below please find the shipping estimation maps for UPS Ground and USPS First Class. To track your UPS order, click here. To track your USPS order, click here.



Privacy & Security

Holmes Custom is committed to ensuring the protection of your personal data. Our privacy policy has been designed with you in mind. First and foremost we do not collect personal information when you visit our web site unless you complete a contact form or are an existing customer. However, we may use user information, including Personal Information, behavioral metrics, geo-location data, demographic data and marketing preferences to personalize and display advertisements and other content for you. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. By using our website, you consent to collecting and using this information. Read our full Privacy Policy for complete details.


Reorders

Our reorder system is a convenient way to easily order the same product design multiple times. When orders are made on Holmes Custom, your design and production information are stored for all future orders. This enables you to place an order and return later knowing that we have your exact designs on file and ready to reproduce with additional names. By logging into your account, you can view your saved and purchased designs. To reorder a saved design, simply click the yellow "order design" button next to the saved design you want to reorder. We recommend reordering from saved designs, as opposed to purchased designs.

Pricing & Promotions

Like any business, Holmes Custom reserves the right to change its pricing and fees at any time. From time to time we also run special promotions, discounts and coupons, typically targeting various demographic groups or advertising tools. We reserve the right to approve or deny any and all coupon codes, discounts and/or promotions at our discretion. There are quantity discounts available on many of our products. 5-10, 10% discount | 11-25; 15% discount | 26-50; 20% discount | 51-75; 25% discount | 76+ - 30% discount.

Updating Account Information

Need to update your contact information, shipping addresses or other preferences? Click here to access your account dashboard.